
Frequently Asked Questions
Answers to your most common queries.
Booking & Logistics
What is included in the safari price?expand_more
Our safari packages are comprehensive. They typically include:
- Private 4x4 Land Cruiser with pop-up roof.
- Professional English-speaking driver/guide.
- All park entrance and concession fees.
- Accommodations as specified in the itinerary.
- All meals (Breakfast, Lunch, Dinner) and drinking water.
- AMREF Flying Doctors evacuation insurance.
How do I make a payment?expand_more
We accept payments via Bank Transfer (Wire Transfer) or Credit Card (via a secure online link, subject to a surcharge). A 30% deposit is required to confirm your booking, with the balance due 45 days before arrival.
Do I need travel insurance?expand_more
Yes, comprehensive travel insurance is mandatory. It must cover medical expenses, repatriation, and trip cancellation. While we include evacuation cover, it does not pay for hospital bills.
On Safari
What are the vehicles like?expand_more
We use custom-built Toyota Land Cruisers extended for comfort. They feature large sliding windows and a pop-up roof for 360-degree game viewing. Each vehicle has a fridge/cooler box, charging ports (UK 3-pin & USB), and radio communication.
Is there WiFi and charging?expand_more
Charging: Yes, you can charge your devices in the vehicle during drives and at your lodge/camp.
WiFi: Most lodges provide WiFi in the main lounge/dining areas. Connection speeds vary and may be slow in remote areas. We encourage you to disconnect and enjoy nature!
WiFi: Most lodges provide WiFi in the main lounge/dining areas. Connection speeds vary and may be slow in remote areas. We encourage you to disconnect and enjoy nature!
Can children come on safari?expand_more
Absolutely! We love hosting families. Children aged 6+ enjoy safaris the most. We can arrange family tents, shorter game drives, and lodges with pools to keep the little ones entertained.
Kilimanjaro Trekking
Which route is best for beginners?expand_more
We highly recommend the Lemosho or Machame routes. They offer better acclimatization profiles ("climb high, sleep low") which significantly increases your summit success rate compared to the shorter Marangu route.
How physically fit do I need to be?expand_more
You don't need to be a marathon runner, but good cardio fitness and leg strength are essential. The main challenge is altitude, not technical climbing. We recommend hiking, cycling, or jogging 3-4 times a week for at least 2 months prior to your trip.
